Dear Ra, Customer Service Phone Consultant (or whatever your job title actually is),
You are my hero.
Not once did you imply that my three weeks of drama was my own fault.
Even though it clearly was.
Not once did you try to make me feel stupid, insignificant or unwelcome on the phone line.
You answered the phone after only one ring.
You did all the hard work for me, rather than putting me on hold and sending me through to another department.
It seemed that you were happy for my problem to be your problem, and thus to fix it for me.
In my 28 years on this earth I am not sure I have ever been more in love with a voice on the end of the line.
Love Long Distance.
I would like to thank you, Ra.
For being the exception to the rule.
For being lovely, at 9am, while my children screamed in the background.
You had obviously had your coffee for the day.
Mostly Ra, I would like to thank you for returning me to the land of the living.
And by “land of the living” I mean a decent internet connection speed.
And that is why, Ra, I bothered staying on the line for the automated customer service survey.
To give you 5 out of 5.
Which, in fact, I never do stay on the line to do, because, well, it’s annoying.
But for you, Ra, Returner of Communication,
I will do anything.
P.S. You are awesome.
Now that I have a super fast internet connection again, I’m participating in Diary of a SAHM’s IBOT, head on over and check out a great selection of fabbo blogs!